Request a free 15-minute call to learn how Kitomba Pay can improve your salon's cash flow, save time and reduce fees.
Improve your cash-flow
Accept all major debit and credit cards
Make end-of-day reconciliation easy
Save on transaction fees
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Accept all leading forms of payment |
With our portable, all-in-one point-of-sale terminals, it's quick and easy to accept any type of payment from anywhere in your salon, spa or clinic.
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Seamless POS integration |
Send payments directly from Kitomba Salon and Spa Software to your terminal with ease, saving you time and reducing errors.
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Contactless payments + no extra fees |
Enable your clients to tap to pay with Google Pay, Apple Pay, Zip Pay and Afterpay at no extra charge.
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Our stylish terminals are wireless, so you can accept payments from anywhere in your salon.
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Offset the costs of accepting credit card payments by adding surcharging to your Kitomba Pay Terminal (optional).
“I switched from PayPal to Kitomba Pay because funds are paid straight into my bank account without the hassle of having to transfer out of my PayPal account.
The whole setup process was simple, quick and so easy to do and has streamlined my business.”
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Take deposits for online bookings |
Reduce no-shows and protect your future revenue by taking deposits for online bookings, increasing your clients’ commitment to their appointments.
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Sell vouchers online |
Increase your revenue generation and reduce admin for your team with Kitomba’s automated online voucher system integrated with Kitomba Pay.
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Keep your payments secure |
Protect your clients and your business with Kitomba Pay’s PCI DSS Compliance and security against fraud, giving you peace of mind.
We created Kitomba Pay to help our customers save money on their operating costs and increase their profits. When you sign up for Kitomba Pay, you’ll pay one flat rate for online and in-salon payments.
*Additional fees apply for chargebacks and retrievals. Please see our FAQ at the bottom of this page for more information. Prices include GST.
Request your free 15-minute discovery call to find out how Kitomba Pay can help you improve your cash flow, client experience and grow your business.
Read through our frequently asked questions below or request a free 15-minute call with our team to learn more about Kitomba Pay.
Kitomba Pay is an all-in-one payment solution for salons, spas and clinics that integrates with Kitomba Salon and Spa Software.
Currently, Kitomba Pay offers two features: Online Payments for taking deposits for online bookings and selling vouchers online, and stylish Point-of-Sale Terminals for easily accepting payments from anywhere in your salon, with more features and functionality added in the future.
Kitomba Pay provides next-business-day net settlement for transactions, which means funds will be paid into your nominated bank account the next business day.
Net settlement means the transaction fees are subtracted from the funds before they're deposited into your bank account. Funding will not take place on weekends or bank / public holidays when banks are closed. You will see all online transactions in your Kitomba Pay portal in real-time.
Getting started with Kitomba Pay is easy. Simply Request a call and one of our team members will be in touch to get you started.
To ensure your application process is smooth and seamless, you will need:
A form of I.D., such as a driver’s license or passport.
Proof of trading address. Proof of bank account. Average transaction size and annual turnover.After submitting your application form, it will take about a week to get approved and set up with Kitomba Pay.
Kitomba Pay is currently available to all Kitomba customers based in Australia and New Zealand. However, features will differ between countries.
Yes. You can choose to apply a surcharge to EFTPOS, Mastercard, VISA, Diners and AMEX card transactions. The surcharge can be a set fee and/or a percentage of the total transaction. If you would like to implement this, please let our team know during the Kitomba Pay application process.
Kitomba Pay allows you to accept Google Pay, Apple Pay, ZipPay and Afterpay on your terminal at no extra charge to your clients.
To enable Afterpay, you must first receive your Merchant ID (MID) from Kitomba Support, then submit a request with the Afterpay team to register. The request type is "help with integration". You will need to provide your active MID to Afterpay and they will complete the set-up of your account.
You can also call Afterpay directly: 1300 621 603 (08:00-17:30 AEDT)
The fee for a chargeback is $25. A chargeback is a return of money to a client (cardholder) of a transaction. The chargeback reverses a money transfer from the client’s bank account, line of credit, or credit card, when a transaction is disputed by the client.
The fee for a retrieval is $5. A retrieval fee is charged to the customer (merchant) when an issuing bank makes a retrieval request on behalf of a cardholder.
Kitomba Pay payments are facilitated by our payment processing partner Vostro. Vostro in conjunction with licensed acquirer Till Payments securely manage the end-to-end payments process across merchants, banks, card issuers and schemes.
Through these payment partners, Kitomba Pay is fully compliant with all transaction and data regulations across Australia and New Zealand, providing a safe and seamless customer experience.
Kitomba Pay is an open-term contract. If you wish to cancel Kitomba Pay you can do so at any time by contacting our support team.
If you wish to cancel your Kitomba Pay Terminal, contact our team so we can arrange the disconnection and retrieval of your terminal. You will need to provide a minimum of one months’ notice and will be required to pay the terminal rental fee for that month.