Our dedicated support team are here to help when you need it. Send us a message and we’ll be in touch shortly.
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Providing exceptional support has always been important to us. That’s why we provide unlimited free phone, email, webchat and online support.

Support hours

The Kitomba support team work extended hours because we understand that you might need assistance on the weekends or after hours.

Monday to Saturday: 8:00am - 10:00pm NZST
Sunday: Available for emergency calls only

Phone support

New Zealand

0800 161 101


1800 161 101

United Kingdom

0800 085 6122

United States

18 555 161 101

Email support

Email our friendly team at

Webchat support

Support is available via live webchat within the Kitomba Support tab and Kitomba 1.

Online support

Support is also available 24/7 via Kitomba’s Online Support where you can access our full range of self-help support guides.

Visit our Online Support


New Zealand
Level 4/234 Wakefield Street,  Te Aro, Wellington 6011

PO Box 9300
Marion Square
Wellington 6141

18-20 Prospect Street
Box Hill, Melbourne
Victoria 3128

How can we improve?

Receiving feedback from our customers is important to us, and we want to hear what you think.

Whether it’s about our software, support, training, service or anything else you’ve got on your mind, we want to make it easy for you to provide us with your feedback at any time. Click the button below to let us know your thoughts.


Provide feedback

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